Return & Refund

We want you to shop with confidence. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be:

Unused and in its original condition.
Returned with its original packaging whenever possible.
Accompanied by proof of purchase or your order number.

Returns that do not meet these conditions may not be eligible for a refund.

2. How to Request a Return

To initiate a return, please contact our customer support team within the 30-day return period. Include your order number and the reason for your return. We will provide return instructions after reviewing your request.

3. Refund Processing

Once your returned item has been received and inspected, we will notify you of the refund decision.

If approved, your refund will be processed within 3 business days. The refunded amount will be credited to your original payment method. Depending on your payment provider or financial institution, the final posting time may vary.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, customization, or other applicable restrictions where permitted by law. Such exceptions will be clearly indicated on the product page, if applicable.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will work with you to provide an appropriate resolution.

6. Return Shipping

Unless the return is due to our error (such as receiving a damaged or incorrect item), customers may be responsible for return shipping costs where permitted by applicable law.

Clearance Notice: Due to adjustments in our store’s business plan, we are gradually clearing out our inventory.